How might we design a better world?

Copyright ©2024 the Kumquat. All rights reserved.

How might we design a better world?

Copyright ©2024 the Kumquat. All rights reserved.

An open laptop showing the landing page of candi solar's sales and client dashboard used to automated admin to make solar solutions more efficient to launch

Candi Solar

Candi Solar

Candi Solar

Enhancing the human aspect of alternative energy adoption through digital tools

Enhancing the human aspect of alternative energy adoption through digital tools

Enhancing the human aspect of alternative energy adoption through digital tools

Industry

climate tech

Services

Banking

Solar energy, but make it human

Solar energy, but make it human

Solar energy, but make it human

A solar financing and installation company designs solutions that make solar energy economical and risk free for business owners across South Africa and India
A solar financing and installation company designs solutions that make solar energy economical and risk free for business owners across South Africa and India
The initial wireframe of the candi solar dashboard, designed to be a centralized solution that seamlessly integrates a salesperson's daily workflow
The initial wireframe of the candi solar dashboard, designed to be a centralized solution that seamlessly integrates a salesperson's daily workflow
The initial wireframe of the candi solar dashboard, designed to be a centralized solution that seamlessly integrates a salesperson's daily workflow

The initial wireframe of the candi dashboard, designed to be a centralized solution that seamlessly integrates a salesperson's daily workflow.

Candi Solar partners with businesses to provide simple, comprehensive solar and battery solutions. Their unique shared partnership model guarantees quality service with a "we don't deliver, you don't pay" policy. Alternative energy solutions are critical in South Africa where electricity rationing (loadshedding) is a routine occurrence, and in India where carbon neutrality requirements for local businesses are increasing.

As they expanded, candi partnered with the Energy Entrepreneurs Growth Fund (managed by Triple Jump). Together, they engaged with Kumquat to develop a web application for lead generation, and a dashboard to streamline sales processes and enhance visibility for customers and partners.

With the right enabling policies, Africa could be home to more than 70 gigawatts of solar PV capacity by 2030


Africa has 60% of the world’s best solar resources, but only 1% of solar generation capacity.*


Africa is one of the regions most at risk from climate change, although it only emits about 4% of greenhouse gas emissions globally.

The final design of the project page in candi solar's dashboard, designed with a progress bar to enhance awareness of the project phase to both clients and salespeople
The final design of the project page in candi solar's dashboard, designed with a progress bar to enhance awareness of the project phase to both clients and salespeople
The final design of the project page in candi solar's dashboard, designed with a progress bar to enhance awareness of the project phase to both clients and salespeople

We included a progress bar in the final design to enhance visibility for both clients and salespeople.

Selecting the right solar provider is an important decision for business owners, with long-term implications up to 20 years. It takes deeper personal engagement for them to trust It's crucial that they understand Candi's commitment to support them at every stage of their journey.
Selecting the right solar provider is an important decision for business owners, with long-term implications up to 20 years. It takes deeper personal engagement for them to trust It's crucial that they understand Candi's commitment to support them at every stage of their journey.
Selecting the right solar provider is an important decision for business owners, with long-term implications up to 20 years. It takes deeper personal engagement for them to trust It's crucial that they understand Candi's commitment to support them at every stage of their journey.

Kumquat interviewed candi clients, salespeople, Channel Partners, and EPCs (EPCS) to understand where friction points and design opportunities were. The insights we gathered corrected a fundamental misconception in our strategy; we initially believed that a seamless digital user experience was key to winning clients. In reality, candi clients were often mega farmers, factory owners, or commercial operators who placed greater value on the personal relationships they had with candi salespeople and channel partners.

Kumquat interviewed candi clients, salespeople, Channel Partners, and EPCs (EPCS) to understand where friction points and design opportunities were. The insights we gathered corrected a fundamental misconception in our strategy; we initially believed that a seamless digital user experience was key to winning clients. In reality, candi clients were often mega farmers, factory owners, or commercial operators who placed greater value on the personal relationships they had with candi salespeople and channel partners.

Kumquat interviewed candi clients, salespeople, Channel Partners, and EPCs (EPCS) to understand where friction points and design opportunities were. The insights we gathered corrected a fundamental misconception in our strategy; we initially believed that a seamless digital user experience was key to winning clients. In reality, candi clients were often mega farmers, factory owners, or commercial operators who placed greater value on the personal relationships they had with candi salespeople and channel partners.

An example of a user persona for an indian sale representative working for candi solar - used to represent the specifici needs of salespeople in this region
An example of a user persona for an indian sale representative working for candi solar - used to represent the specifici needs of salespeople in this region
An example of a user persona for an indian sale representative working for candi solar - used to represent the specifici needs of salespeople in this region

Our research with candi clients, sales teams, Channel Partners, and EPCs (Energy Performance Contractors) revealed that personal relationships outweigh digital UX in client satisfaction.

Now, we are able to approach the design with a new understanding of how relational trust must be interwoven with a user friendly digital experience. Keep an eye out for updates of our learnings, and the unveiling of the final design for our web application and dashboard.

Now, we are able to approach the design with a new understanding of how relational trust must be interwoven with a user friendly digital experience. Keep an eye out for updates of our learnings, and the unveiling of the final design for our web application and dashboard.

Now, we are able to approach the design with a new understanding of how relational trust must be interwoven with a user friendly digital experience. Keep an eye out for updates of our learnings, and the unveiling of the final design for our web application and dashboard.

Information architecture diagram indicating the flow of the final sales platform for candi solar - with 3 main pages; projects, clients and profile
Information architecture diagram indicating the flow of the final sales platform for candi solar - with 3 main pages; projects, clients and profile
Information architecture diagram indicating the flow of the final sales platform for candi solar - with 3 main pages; projects, clients and profile

Mapping out the structure that optimizes user navigation and content accessibility (currently WIP)

TURN YOUR IDEAS INTO REALITY

Let's Create Something Extraordinary Together!

Tell us a little about your project, and one of our team members will reach out soon.

Vibrantly coloured abstract swirling object to represent the blend of innovative technology, strategy, design and digital experiences

TURN YOUR IDEAS INTO REALITY

Let's Create Something Extraordinary Together!

Tell us a little about your project, and one of our team members will reach out soon.

Vibrantly coloured abstract object swirling on the page to represent the blend of innovative technology, design and digital experiences

TURN YOUR IDEAS INTO REALITY

Let's Create Something Extraordinary Together!

Tell us a little about your project, and one of our team members will reach out soon.

Vibrantly coloured abstract swirling object to represent the blend of innovative technology, strategy, design and digital experiences

How might we design a better world?

Copyright ©2024 the Kumquat. All rights reserved.

How might we design a better world?

Copyright ©2024 the Kumquat. All rights reserved.

How might we design a better world?

Copyright ©2024 the Kumquat. All rights reserved.